Friday, July 30, 2010

The Sweetest Sound



Dale Carnegie wrote about it in his best-selling classic, "How to Win Friends and Influence People."

It's a proven fact that it's the sweetest sound to a person's ear...

...the sound of their own name.

You make a lasting impression when you can recall someone's name you previously met.

Stop and think how you felt the last time someone surprised you by recalling your name. Didn't it make you feel special?

Zig Ziglar tells us, "People don't care how much we know until they first know how much we care."

The person who demonstrates that he or she cares by recalling names will have an endless supply of friends, customers and admirers.

Knowing this, how many times have you been introduced to someone and two seconds later can't remember their name?

Have you ever been at the bank, the grocery store or a ball game and seen someone that you knew and you couldn't recall their name?

Was it a customer (or prospect)? Did you lose the ability to build a strong relationship by recalling their name?

Simply put, making the effort to learn how to remember names and recall them is an important skill and goes a long way towards making your interactions more memorable.

Put some effort into this skill and improve the lasting impression that you make in the eyes of your customer. Hey, you may even make a few new friends in the process.

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